1. Acceptance of Terms
By accessing or using DiscoveryDot AI (“Company”, “we”, “our”, “us”) services, including AI agents, automation tools, consulting, and software platforms (“Services”), you agree to be bound by these Terms of Use.
If you do not agree, you must not use our Services.
2. Description of Services
DiscoveryDot AI provides:
- AI automation solutions
- AI agents (voice, chat, workflow automation)
- SaaS platforms and integrations
- Consulting, implementation, and training
These services may include AI-generated outputs, automated decisions, and third-party integrations.
3. AI Disclaimer (Critical Section)
Our Services use artificial intelligence and machine learning technologies.
You acknowledge that:
- AI outputs may not always be accurate, complete, or reliable
- AI should not be used as a sole source of truth
- You are responsible for reviewing and validating outputs
We are not liable for:
- Decisions made based on AI outputs
- Errors, omissions, or hallucinations
4. Acceptable Use
You agree NOT to use our Services to:
- Violate any laws or regulations
- Process sensitive data without authorization
- Generate harmful, abusive, or misleading content
- Attempt to reverse engineer AI models
AI misuse (especially involving personal or sensitive data) is strictly prohibited and may result in termination.
5. User Responsibilities
You are responsible for:
- Accuracy of data you provide
- Obtaining consent from your customers (especially for AI calls/messages)
- Compliance with applicable laws (e.g., HIPAA, GDPR, TCPA)
6. Data & AI Usage
You grant us a limited license to:
- Process your data to provide Services
- Improve system performance (unless opted out)
We do not:
- Sell your data
- Use sensitive data without authorization
7. Intellectual Property
- All AI systems, software, and frameworks remain our property
- You retain ownership of your data
- AI-generated outputs may be used by you commercially unless restricted
8. Third-Party Integrations
Our Services may integrate with:
- CRM platforms (e.g., GoHighLevel)
- Telephony (e.g., Twilio)
- PMS systems (e.g., Denticon, Weave)
We are not responsible for third-party failures, outages, or policies.
9. Payment & Subscription
- Services may be billed monthly, annually, or per usage
- No refunds unless explicitly stated
- Failure to pay may result in suspension
10. Limitation of Liability
To the fullest extent permitted by law:
DiscoveryDot AI shall not be liable for:
- Indirect or consequential damages
- Loss of revenue, data, or business
- AI decision outcomes
11. Indemnification
You agree to indemnify and hold DiscoveryDot AI harmless from:
- Claims arising from your use of Services
- Violations of laws or third-party rights
12. Termination
We may suspend or terminate access if:
- Terms are violated
- Misuse of AI is detected
- Legal risks arise
13. Governing Law
These Terms are governed by the laws of the State of Texas, USA.
14. Changes to Terms
We may update these Terms at any time. Continued use = acceptance.